User Flows
Other One Sheeters
What are they?
User flows are simple diagrams that follow a user down a path of activity. Occasionally they look like storyboards, other times like flow charts. The important thing is to not outline every single possible behavior, but rather show most likely user experience. It’s a good way to understand what the product does without being confused by every tiny detail.
Scenarios are the written equivalent of User Flows.
Who uses them?
Design, marketing, content and product managers. Involving any teams that have contact with users (marketing, customer service), and other stake holders such as business strategists. It is a good way to build better personas and insure buy in.
How It Works
- Write scenarios based on user research and feedback, as well as review of site statistics.
- Create diagrams for each scenario or flow in order to visualize the process.
Getting More Information
This post is an edited extract from Leah Buley’s site IA One Sheeters with contributions from Tom Dell’Aringa. I am using the One Sheeter concepts here to showcase what I do as an IA and show examples of my work.
